Everything Rose does. Plus support that actually answers.
Locks, blocklists, CAPTCHA, warns, federations, notes, filters, welcomes — the full moderation suite you already know, with an AI agent built in that reads your docs and answers your members in seconds. One bot instead of two.
200+ commands • 1.2M+ questions answered • 4.8/5 average satisfaction
ROSE IS DUMB!
Rose is excellent at keeping a group clean, and Knowa does all of it. But ask Rose a question about your own product and it has nothing to work with. See the difference for yourself.
Human vs Knowa
One agent works shifts. Knowa works always.
Same job, wildly different economics. Here's what replacing repetitive support work with Knowa actually looks like.
A human support agent
Great at hard problems. Expensive at repetitive ones.
- Availability6–8 hour shifts
- First response2–4 hours
- Languages2–3 languages
- Monthly cost$500–$3,000 per agent
- Questions handled~1,500 per month
- OnboardingWeeks of training
- Time offSick days, holidays, turnover
Knowa
Handles the repetitive 92% so your team never has to.
- Availability24/7 — never sleeps
- First response~1.8 seconds
- Languages100+ languages
- Monthly cost$240/mo
- Questions handledUnlimited
- OnboardingReads your docs in minutes
- Time offNever takes a day off
0+
moderation commands, matching Rose
0
lock types for message content
0%
of questions answered without a human
~0.0s
average answer time
Features
A moderation bot and a support agent in one
Everything you'd expect from Rose, plus the part it was never built to do: answering your members from your own documentation, day and night.
The full moderation suite
Bans, mutes, kicks, warns with escalation, purges, pins, approvals, admin promotion, reports — with silent variants and temporary durations, exactly as you'd write them in Rose.
48 locks and blocklists
Lock stickers, links, forwards, invite links, CJK, RTL, zalgo, media, buttons and 40 more. Blocklists take multiple triggers, wildcards, and lookalike matching that catches spoofed characters.
CAPTCHA, antiflood and antiraid
Button, emoji, word and math CAPTCHAs with mute-until-solved and kick timers. Antiflood catches bursts; antiraid turns itself on when a join wave hits and off again when it passes.
Federations
Ban once, banned everywhere. Federations sync bans across all your groups, with fed admins, subscriptions to other networks, a log channel, and CSV or JSON import and export.
Notes, filters and welcomes
Rose-dialect markdown, buttons, `%%%` random variants and every filling — {first}, {mention}, {rules}, {preview}. Filters can register as real slash commands in your chat.
Answers from your own docs
This is the part Rose doesn't have. Add a GitBook link, paste text, or upload files, and the bot answers members from your documentation — never invented, never guessed.
Knows a question when it sees one
No question mark required. It picks up support requests phrased as statements — "app keeps crashing", "can't log in" — and stays quiet during ordinary chatter.
Reads screenshots
Members can attach an image with their question. The bot reads screenshots and error messages and factors them into the answer.
100+ languages
It replies in whatever language the member writes in, or you pin a group to one language with /setlang.
Fully white-label
Your name, your avatar, your voice. Members see your brand, not ours — including in every moderation message.
Live in minutes
Import your Rose setup, or start clean. Settings live behind buttons in Telegram and in the same commands you already type.
Website widget & REST API
The same knowledge base can answer on your website: one script tag for a drop-in chat widget, or a REST API from any stack. Unanswered questions still reach you on Telegram.
Rose vs Knowa
Nothing to give up. Everything to gain.
Every Rose feature is here, command for command. Then there's the half of the table Rose leaves blank.
| Capability | Rose | Knowa |
|---|---|---|
| Bans, mutes, kicks — silent, delete and timed variants | Yes | Yes |
| Warns with limits, expiry and escalation modes | Yes | Yes |
| 48 lock types with custom punishments and allowlists | Yes | Yes |
| Blocklists with wildcards and lookalike matching | Yes | Yes |
| CAPTCHA in button, emoji, word and math modes | Yes | Yes |
| Antiflood and automatic antiraid | Yes | Yes |
| Welcomes, goodbyes, rules and notes with buttons | Yes | Yes |
| Filters, including ones registered as real commands | Yes | Yes |
| Federations with subscriptions and ban list import/export | Yes | Yes |
| Log channels split by category | Yes | Yes |
| Service, command and bot message cleaning | Yes | Yes |
| Approvals, purges, pins, topics and command disabling | Yes | Yes |
| Answers members' questions from your documentationAdd a GitBook link, text or files — answers come only from what you gave it. | No | Yes |
| Hands off to a human when it doesn't knowForwards the exact message to your admin with a tap-to-answer button. | No | Yes |
| Reads screenshots and error messagesMembers can attach an image with the question. | No | Yes |
| Replies in 100+ languages automaticallyOr pin a chat to one language with /setlang. | No | Yes |
| Fully white-label — your name, avatar and voiceMembers never see another brand in your group. | No | Yes |
| Answers on your website tooA drop-in chat widget and a REST API share the same knowledge base. | No | Yes |
Moderation suite
The whole toolkit, in the syntax you already type
Same command names, same Rose markdown, same fillings and buttons. Your muscle memory transfers on day one — and /import brings your old setup with it.
Restrictions & warnings
Every ban, mute and kick variant Rose has, including the silent and delete-the-message forms, plus warns that escalate to whatever punishment you choose.
/ban/sban/dban/tban 2w/unban/kick/mute/tmute 1h/warn/warns/setwarnlimit/setwarnmodeLocks
48 content types you can lock, each with an optional custom punishment and per-type allowlists for the domains, packs and bots you actually trust.
/lock url/lock sticker forward/locks/locktypes/unlock/lockwarns/allowlist/rmallowlistBlocklists
Word and phrase blocking with wildcards, multi-trigger syntax, and matchers for filenames, forwards, inline bots, names, usernames and sticker packs.
/addblocklist/addblocklist (a, b, "c")/blocklist/blocklistmode/blocklistdelete/setblocklistreasonCAPTCHA, antiflood & antiraid
Four CAPTCHA modes, two flood counters, and an antiraid mode that can arm itself the moment a join wave starts.
/captcha on/captchamode math/captchakick/setflood 10/setfloodmode tmute 1h/antiraid/autoantiraidGreetings, rules & notes
Welcomes and goodbyes with fillings and buttons, rules that can go by DM, and notes that can repeat on a timer or stay admin-only.
/setwelcome/welcome noformat/setrules/privaterules/save faq#faq/notes/privatenotesFilters & echo
Auto-replies on a word, a prefix or an exact match — optionally registered as real slash commands in your chat's menu.
/filter hello/filter (hi, hey)/filters/stop/echo/sayFederations
One shared ban list across every group you run, with fed admins, subscriptions to allied networks, and ban lists you can export and import.
/newfed/joinfed/fban/unfban/fedadmins/subfed/fbanlist json/importfbansCleaning & logs
Sweep away service notices, command messages and the bot's own replies, and mirror every action into a log channel by category.
/cleanservice/cleancommand/cleanmsg/setlog/log admin/nolog automated/logcategoriesAdmins & housekeeping
Admin lists and promotion, approvals that exempt trusted members, purges, pins, topics, and per-chat command disabling.
/adminlist/promote/approve/purge/permapin/newtopic/disable/id/infoPortability & control
Move a whole setup between chats, drive a group from your DMs, and switch the bot's language per chat.
/export/import/reset/connect/connection/setlang/silentactions/privacyHow it works
Live in under 10 minutes
No code, no dashboards to learn. Everything is managed with the commands you already know and buttons inside Telegram.
Connect your bot
Create a free bot with Telegram's BotFather and connect it to Knowa. Add it to your group as an admin.
Bring your setup over
Run /import with a Rose export, or start clean — locks, welcomes, notes, filters and federations all use the same commands you already know.
Add your docs
Paste a GitBook link, add text, or upload files. That's what the bot answers from, and it's indexed in minutes.
Go live
Moderation is enforcing from the first message, and members start getting answers instead of waiting for an admin.
Under the hood
How Knowa handles every message
Every message runs through the same smart pipeline — so customers get instant answers, admins are only pinged when it matters, and your group never gets spammed.
Reads the message
Sees every new message in your group or DM the moment it arrives.
Moderation runs first
Locks, then blocklists, then antiflood — admins and approved members skip the checks.
Is it a question?
Filters and notes fire first, then it looks for a real question — no question mark needed.
Do your docs cover it?
Searches only your docs — never invents answers.
Handles follow-ups
Remembers the thread, so members never repeat themselves.
Still running Rose and answering everything yourself?
Bring your setup across with one /import, keep every command you use today, and let the bot handle the questions too — starting this week.
ROI
Do the math. Knowa pays for itself in week one.
A single support agent costs $3,500–$5,000/month and works ~40 hours a week. Knowa handles 92% of incoming questions automatically, 24/7, for a fraction of the price — freeing your team to focus on the 8% that truly needs a human.
Teams cut repetitive support workload by 73% and save an average of $50,400 per year.
| Without | With Knowa | |
|---|---|---|
| First response time | 2–4 hours | ~1.8 seconds |
| Coverage | Business hours | 24/7/365 |
| Questions handled/month | ~1,500 per agent | Unlimited |
| Monthly cost | $4,200 (1 agent) | from $240/mo |
| Languages | 1–2 | 100+ |
Solutions
Built for busy communities
Wherever your customers ask questions on Telegram, Knowa answers.
Crypto & Web3 communities
The groups that need moderation most. Locks and lookalike blocklists stop the impersonators and scam links, federations ban them across every chat you run, and the same bot answers the wallet, staking and listing questions your mods repeat all day.
SaaS & apps
Keep the community group tidy with CAPTCHA and antiflood, then let the bot handle onboarding and how-to questions straight from your docs so your team only sees real issues.
E-commerce & marketplaces
Block spam sellers and referral links automatically, and answer order, shipping, returns and product questions around the clock so buyers keep moving.
Creators & course communities
Approvals for your paying members, welcomes and rules that set expectations on day one, and instant answers about access, content and billing without you being online.
Testimonials
Teams that got their time back
“Knowa deflects about 90% of our group's questions. We shut down two overnight support shifts and our members actually get faster answers now.”
Daniel R.
Community Lead, a Web3 project
“Setup took us eight minutes. It answers from our GitBook better than half our team could.”
Priya M.
Head of Support, SaaS startup
“We were drowning in the same five questions. Knowa just… handles them. It paid for itself in the first week.”
Marcus T.
Founder, e-commerce brand
“The human handoff is the killer feature. When it's stumped, I get the exact message with a tap-to-answer button. Nothing falls through.”
Sofia L.
Operations Manager
Pricing
Choose the best plan
Every plan includes the complete moderation suite, unlimited AI answers, and white-label branding. Nothing is gated behind a higher tier.
Starter — 1 Month
$240/mo
billed monthly
- Full moderation suite — 200+ commands
- 48 locks, blocklists, CAPTCHA, antiraid
- Federations, notes, filters, welcomes
- Unlimited AI answers & documents
- Image understanding, 100+ languages
- Email support
Growth — 4 Months
$204/mo
billed $816 every 4 months
- Everything in Starter, plus:
- Priority onboarding & KB setup help
- Rose migration done for you
- Custom tone & prompt tuning
- Priority support
Scale — 1 Year
$168/mo
billed $2,016 annually
- Everything in Growth, plus:
- Dedicated onboarding specialist
- Quarterly knowledge-base reviews
- Priority feature requests
- SLA & dedicated support channel
FAQ
Frequently asked questions
Yes. Around 200 commands across restrictions, warns, all 48 lock types, blocklists, CAPTCHA, antiflood, antiraid, greetings, rules, notes, filters, cleaning, log channels, federations, topics, approvals, purges, pins and connections — the same names, the same syntax, the same Rose markdown and fillings.
One bot. Clean group, answered questions.
Go live in under 10 minutes with the full moderation suite and an agent that answers from your docs — so your team only handles what actually needs a human.